24/7 Restoration Team

Why You Should Call A 24/7 Restoration Team

When your home is damaged, you need to act quickly. For this reason, it is imperative to call a 24/7 restoration team. If your home suffers from water damage, waiting to call a restoration team could only cause the moisture to worsen. But not to worry, a professional restoration team can have your home looking as good as new. Here are some reasons why you should call a 24/7 restoration team:

Quick Process

If you try to restore your home yourself after damage, the process can be exhausting. The longer your home restoration takes, the more damage it could create. However, a team of professionals can have your home restored in a short amount of time. A 24/7 restoration team is available at all times to help with any emergency situations. With professional restoration, you won’t have long to wait before our team of experts begins the hard work of returning your home to its former glory.

Mold and Mildew

If your home has been damaged by water, a 24/7 restoration team will be able to make sure that mold and mildew don’t have a chance to settle and grow in your home. If you’ve dealt with mold and mildew before, you know how difficult it can be to get rid of.

A 24/7 restoration team will be able to promptly remove the water from your home and check for any signs of mold or mildew. If they find mold and mildew, they will be able to remove the growth with specialized tools and cleaners.

Additionally, a team of professionals knows exactly where to look when checking for mold and mildew. In addition to the obvious places such as ceilings and walls, mold and mildew also grow in more hidden areas. However, you can trust that if your home is affected, a 24/7 restoration team will find it.

Professional Advice

When a fire or water damage affects your home, knowing what you can save and what you need to throw away is difficult. When you call a 24/7 restoration team, you will be able to receive expert advice in addition to excellent services. Professionals will happily inspect your home and offer their input when needed.

Furthermore, if you’ve never had any need of a restoration team before, professionals will take the time to explain the process to you step by step. They will also be more than willing to answer any questions that you may have. A 24/7 restoration team may also be able to give you helpful tips on other things such as insurance policies.


There are many reasons why you should call a 24/7 restoration team. Not only are they always available in case of an emergency, but they offer excellent service as well. You can contact American Fire and Water Restoration to learn more about why you should hire a 24/7 restoration team.

What Information Should You Save For Insurance

What Information Should You Save For Insurance

When you experience water or fire damage to your home, you should be prepared to file an insurance claim. The process might be more manageable if you prepare before a disaster occurs. When you file your insurance claim, there are a few things you will need. For insurance purposes, you will want to save the following items: photos, recorded conversations, receipts, witness statements.


One of the first things you should do after fire or water damage is to take pictures of the damage. Make sure that your photos are clear and have good lighting. You should also try to get shots from as many different angles as you can. Also, it might be helpful to capture a video as well. Additionally, if you have any photos of your property before the damage occurred, these might also be helpful. They will give you a chance to show your insurance company how significant the damage really is.

Keep Records of Your Conversations

It is always a good idea to have recordings of anyone you speak to regarding your home after any damage has occurred. This will help during the home restoration process. Don’t stress; this is easier to do than you think. For instance, you can simply take detailed notes of any conversations you have over the phone. Make sure to include what you were talking about and who you were speaking with. If you have contacted or have been contacted by anyone through email, all you must do is print out the email.

Receipts of Expenses

If the damage to your home is severe, most likely you will have to find somewhere safe for you and your family to stay until the completion of the home restoration process. You want to make sure to keep track of any hotel or rental costs. Additionally, you should also keep the receipts for your other expenses, such as food and clothing. Also, make sure that you don’t pay cash for anything after your home is damaged. Using a credit or debit card will leave a paper trail which is exactly what you want. You can easily print these for insurance purposes.

Witness Statement

Having a statement from a witness that was present at the time that the damage occurred may be beneficial to your insurance claim. Try asking your neighbors if they saw what happened. They might be willing to write a statement for you if they did. This can help you by proving to your insurance company that you aren’t exaggerating the damage or sequence of events as they occurred.


Filing an insurance claim for home restoration can be an overwhelming process. It’s important to know what to do in case of fire or water damage. This will save you time and make the insurance process easier for you and your family. When it comes to your insurance claim, there are several things you will need. You should keep track of all your receipts after the damage and also make sure to take detailed photos of your property. To learn more about home restoration, visit American Fire and Water Restoration now.

 Insurer or American Fire and Water Restoration: Who Do I Call First?

In the wake of a fire, there can be a lot of stress and questions. You want to be as efficient as possible so that you can get back into your home. However, you need to make sure you let the important people know about the fire. So who do you call first, your insurer or American Fire and Water Restoration? Listed below are steps to making the calls and getting back into your home as soon as possible.

Call Your Insurer

Call your insurance first and let them know of the incident. Your insurance will guide you through the process of starting a claim. An inspector will have to come out to your home to make a report. The report will be part of your fire claim. Your insurance can also help you work through the aftermath of a fire, such as where to stay and how to keep all your information in order. The agent may also advise you on who to call next in the process.

Call American Fire and Water Restoration

After informing your insurer of the fire, it’s time to call American Fire and Water Restoration. Our team understands how overwhelming the aftermath of a fire can be. We can be on site in 90 minutes ready to start the process of getting back in your home. Once on site, we will develop a unique fire remediation plan specific to your needs and the damage. With that plan, we are able to prepare an estimate using the insurance company preferred software, Xactimate. This estimate you can give to your insurer as you continue your claim. We can also directly communicate with your insurance to streamline the process for you.

Let Us Restore Your Home

Once inspections are done and our estimate is accepted, we will get to work restoring your home. We will remove debris and items that are too damaged to be repaired. All salvageable items will be inventoried and removed to be cleaned. At this point, we will extract all standing water to minimize the damage it can do to your belongings. Once the water is removed, we will clean and sanitize the area. There is then a drying and dehumidifying process that ensures that mold doesn’t infest your home in the aftermath. We can also provide general contracting services should your home require it. Our goal is to restore your home to its pre-fire condition painlessly for you.

The aftermath of a fire is overwhelming and stressful, so let us give you peace of mind. Once you have started your fire claim we can take over the process. Getting you back into your home safely is our priority. After a fire, make the important calls. Call your insurer and then call your friends at American Fire and Water Restoration. We’ll be there for you quickly and every step of the way. Give us a call at (847) 514-9305.