A sewer line break or leak is a serious problem that requires immediate attention. The bacteria and other biohazards present in sewage and sewer water can pose a health threat to you and your family and cause illness and other health concerns if not promptly and properly cleaned and treated.
If you’ve experienced a sewage backup or leak, do not attempt to clean the mess yourself. Beyond the obvious signs of damage from visible sewage or standing sewer water, the mess can leak and seep into floors and rugs, behind walls, or into ceilings or other hidden areas. And, if the entire affected area is not cleaned, dried, and sanitized, what started as a sewage backup or leak can become even worse if mold infestation occurs.
For the health and safety of everyone in your home, call a professional sewer line remediation company right away, as they have the training, equipment, and expertise to properly and thoroughly mitigate the problem and restore your home to its clean, sanitary condition.
American Fire & Water Restoration is the sewage backup cleanup company you need. We are a professional water damage restoration company and we provide homeowners peace of mind when they need it most. Our service area includes Lake, McHenry, and north Cook Counties in Illinois and southern Kenosha County in Wisconsin, and we are available around the clock, 365 days a year, to take your emergency call.
If you notice any of the following symptoms either inside or outside your home, chances are you have a sewage or sewer line problem and you should call for immediate help:
At American Fire & Water Restoration, we understand both how unpleasant and unsafe a sewer line blockage and the resulting leaks and overflows can be. You can trust us to properly remediate and clean even the worst sewage problems. Our technicians are fully trained and certified by IICRC—the Institute of Inspection, Cleaning, and Restoration Certification—the organization that sets the standards for the inspection, cleaning, and restoration industries. We handle all types of sewer and drain problems, including those caused by:
Because a sewage backup and leak can occur at any point in the line, our first step is to always secure the area for everyone’s health and safety, then inspect the sewer line to determine the cause of the backup. If, after our initial inspection, we were unable to locate the problem, we next use a drain snake with a video camera attached to it to go deep into the line or drain till we find the reason for the backup.
If the source of the problem is in the line or sewer system outside the home, we consider the age and condition of the sewer line when deciding the best course of action to take. In some cases, we can simply bore through the line to clear and flush out the blockage. If the sewer line or pipe is cracked or damaged, we will replace the section of the line that is damaged. If the sewer line is old and failing, we will either remove and replace it entirely or pull a new sewer pipe through the old pipe without fully digging up and removing the old line.
If the sewage backup or leak has occurred inside the home, we take the following steps:
American Fire & Water Restoration is available 24/7 and we arrive onsite in 90 minutes or less after receiving your initial call. We support your insurance claim throughout the process and rely on the estimating system insurers everywhere prefer – Xactimate® – so you know you are getting a fair quote for the cleanup and restoration work that needs to be performed.
No matter how the sewer line or drain damage occurred, American Fire & Water Restoration will take care of the problem quickly, efficiently, and professionally. We possess all the expertise and equipment to properly and thoroughly clean and sanitize a home that has experienced damage from a sewer line break or blockage. We are current on all the latest technologies and treatment methods and will do whatever it takes to clean and restore your property to its pre-damage condition.
I recently had the unfortunate experience of a flooded basement. Lucky for me I called Jerry and had him and his crew at my house quickly. Moving everything we’ve accumulated over the years in the basement is not easy work, but his guys did it cheerfully, respectfully and quickly.…Ronda L - Lake Zurich, IL
Jerry and his crew arrived shortly after our call and immediately addressed our water damage. I was impressed with their professionalism. Jerry took control of the project and I know we were in good hands. Thanks Jerry!Russ